We have listed the ways on how to disable the antivirus by covering as many products as we can. With that being said, there are cases where the antivirus conflicts with a specific software either causing it to crash or making it go to an unresponsive state. Disable all third-party add-ins and restart Word after ending it properly using Task Manager. All the add-ins will now be listed on your right.
You can disable all the add-ins one by one and troubleshoot which one might be causing the problem. One of the leading factors due to which Microsoft word gets into a ‘not responding’ state is where third-party add-ins are loaded onto the software while they are not even supported.